Polyteck has long experience of working in the commercial property sector including office premises, leisure, retail, industrial, multifamily and land development. From electrical repairs to burst pipes or fixing a roof that leaks, we provide a fast, reliable and competitive service. Our engineers are all fully qualified and experienced and all of our work is carried in accordance with the required health and safety regulations.
Delivery of Service
Our works on commercial properties are carefully planned and managed to provide minimum interruption to workflow. Through communication with our clients we are able to plan and schedule works to be carried at times to best suit their businesses – including working out of normal working hours.
Our state-of-the-art booking and management system allows us to respond to, and deal with, issues quickly. Polyteck use a proven and robust IT Works Project Management System (PMS) to operate contract tailored procedures and controls which manage/monitor appointed repairs/visits, maintenance inspections and planned works. Projects are logged, tracked and managed in a timely fashion and engineers can report on a project keeping you up-to-date as work progresses.
Summary of Functionality:
- On line issuing of jobs, event/status changes and completions
- Ability to code works direct on PDA
- On line updating from PDA to System for real time reporting
- System validation for no-access and missed appointments
- Automated KPI reporting
- Appointment information
- Parts ordering/on order notes
- Communication history
- Request for and issuing instructions
- Recording variations
- Flagging/Updating of Work Programmes
- Electronic Invoicing
- Web access for clients to our system for viewing/printing property documentation
Find Out More
To find out more about any of our services and how Polyteck can help your business, call us today on 020 7841 0222 or email us here.
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