Here are some comments made by people who have seen our property maintenance and building management work.

Andrew Ladopouli of MERJS commented about Polyteck (Handover at Wingate House): 

Lee,

I am somewhat puzzled by your company's approach. Just to remind you there was a £1.8m claim approximately 2 years ago due to ground water flooding at this building. I have seen the email exchanges between you and our contractor including Polyteck's offer to pay your engineer's full day costs. Your company's limitations are noted and I will not press you for a handover.

As a property consultant we make a point of recruiting the best in the industry. Therefore I am sure Polyteck can deal with this. All the best.

Andrew Ladopouli
Associate Director MERJS

Graham of Acorn commented about Polyteck (New Zealand House - Front desk):

Hi Costas (Polyteck)

Please see below the extremely positive feed back we have received from the client at New Zealand House.

I would like to add my thanks to this, it was not a straight forward job and was fraught with problems you guys have done a tremendous job and most importantly we have a happy client. Best regards Graham

Graham Errington
Managing Director
Acorn Engineering Limited

John of 289-293 High Holborn Barristers Office

Hi Sven,

Everything went really went. I must pass on my thanks to you, Richard and his team as they were all superb.

Thanks again,
John

Gwen Crow of Farebrother  - Cambridge Gate Flats 4 and 5

Paul

I have spoken to Renee agent for Flat 4 - she was complimentary about the "young man" you sent and confirms that she will organise the electrics to be sorted out with her own team.

Gwen Crow
Property Manager
Farebrother Chartered Surveyors 

Marcus Coatsworth - The Royal Parks, The Regent's Park

P.S if you ever provide feedback for Polyteck, we’re always impressed with Tony and the work he’s done at the house. We have a maintenance team at work so I am aware at times it can be challenging ensuring they complete the jobs they need to do.

Marcus Coatsworth
Active Sports Officer, The Hub
The Royal Parks, The Regent's Park, London NW1

Ria Hayward of Farebrother  - Flat 5, 43 Lambs Conduit St

Costas

Well done Lee!

Ria Hayward
Farebrother Chartered Surveyors 

Robby of Acorn commented about Polyteck:

Hi Paul (Polyteck)

I just want to say a few thanks on behalf of your engineer, Anthony Domes. He is a great worker.

He was prompt on site at 07h00 and was dedicated through out the day. He used his own initiative when working and took great pride in getting the job done swiftly and neatly.

I would gladly work with him any day!

Robert L. Van Asperen
Acorn Engineering Limited

Adrian of PRUPIM commented about Polyteck: 

Dear Ross and Alex

Ria

Hope all's well with you.

Firstly can I say thank you for authorising the redecoration of my bathroom following the recent leak and please can I also take the opportunity to say what a fantastic professional job was done be Lee from Polyteck.

Absolutely punctual, no mess, and top quality work.  Please feel free  to pass on my feedback.

Thanks again

Adrian Wells BA (Hons)
Director: Transaction Management
PRUPIM, REAL ESTATE INVESTMENT MANAGEMENT  

Margo Bekkering of MERJS commented about Polyteck: 

Dear Ross and Alex

I wanted to take this opportunity to let you know that Anthony, the Manager at Somlo Antiques (Unit 35/36) complimented your quick response and quality of work on the recent rain-damage repairs to their basement kitchen; he mentioned it today at the Tenants' Forum. It was completely unprompted, and lovely that he raised it in an environment where so many tenants could hear it.

Margo Bekkering
MERJS Management Liaison
MERJS Chartered Surveyors

Ilse of Embassy of Belgium commented about Polyteck: 

Dear Alex,

Just a little note to inform you that the 2 engineers attending to the Embassy of Belgium yesterday, carried out their duties in a professional, polite and efficient manner. Kind regards,

Danckaert Ilse
Embassy of Belgium

Lindsey Tuley of 'Investor in People' commented about Polyteck Building Services:

"It was a pleasure to meet such an open and honest bunch of people who embraced Investors In People and fully participated through the interview process."

"Polyteck Building Services are an excellent example of a company who have reaped tremendous benefits from embracing and operating within the ethos of Investors in People. The structures and processes which the company has so successfully put into place have led to a significant return on the original investment and focused around good practice outcomes contained within the Standard."

"...providing staff with equitable opportunity to develop, and has gained the loyalty and commitment of the staff team by adopting a flexible approach which attempts to support work life balance."

John Spicer of MERJS commented about Polyteck: 

Costas
I very much appreciate that you took a great deal of time and trouble to give me a detailed tour of your building and it was a pleasure to meet your colleagues.

Your Staff are obviously content and well motivated and you should be proud of your style of management and your achievement in constructing such an unusual building.

John Spicer
Associate/ Management Department
MERJS Chartered Surveyors

Sheila Aberdein of eleQtra (InfraCo) Limited commented about our engineer, Ross Crew:

Dear Alex,

I would like to renew our annual maintenance contract with Polyteck, and would be grateful if you could arrange this.

I am very pleased with the work that has been carried out over the past months. This is down to Ross mainly, it is reassuring to see a familiar face on a monthly basis. If I am around he always lets me know how the check went and when he will be back the following month, he has a pleasant manner and is an unobtrusive prescence around the office while he carries out his checks.

Kind Regards,

Sheila Aberdein

Farebrother  - 218 The Strand Water Leak

Costas

Thanks for getting your guys out there so quickly. The tenant was impressed with how quickly you acted.

Justine Carroll
 Farebrother Chartered Surveyors 

Helix Properties - Air Conditioning at 6/8 Long Lane

Brian 

Great result all round so thanks a lot.  Can you please pass on my thanks in particular to Robert (Barclay). 

All the best 

Rick Slater

Acorn - Eden House Power Loss

Costas/Sven

I would like to thank you, and especially Richard Budgen, for the service delivery from you Guys yesterday.

Polyteck’s response to a power lose to a Tenant at Eden House was superb.

The floor affected was RBS. A power loses of any kind to Bank if obviously very serious.
RBS  were constantly calling my client, whose was constantly calling me, for updates on the  situation.

You Guys were very prompt in attending site, sourcing a new isolator Board and completing installation.

Can you please pass on my Thanks to Richard Budgen for his excellent work.

Sean Murphy
Contracts Manager
Acorn Engineering Limited

Burlington Arcade - Christmas Lights Switch On

John,
A big thank you to you and your team for all the hard work behind the scenes both last night and during the last week, to make the Christmas Lights Switch On such a success.
There is no doubt that if we had relied on the electrical services provided during the refurbishment last night would not have happened.

Thank you again,

John Heaslop
Senior Associate
MERJS - CHARTERED SURVEYORS

Holby City Follow Up -  Leisure

Hi Andrew,

A BIG THANK YOU from the BBC and us to you and all at Polyteck who helped get the asbestos report through in time!

Have a great weekend and speak soon.

Louise Bradley
Filming & Events Manager
SPACE-2 Consulting Ltd

Burlington Arcade.  - Retail

Dear John and Tammy

It was such a joy and a privilege to do this event at Burlington Arcade. Please thank all of Polyteck, especially Elia, the beadles were amazing and the night security for their patience.

I hope that everything was left as we found it.

I've also hope that we can maybe do something in the future with you again.

Martin and everyone from Arnold & Henderson

ISIS House Trinatours - Office

Hi Jonathan
The guys who did the work were extremely good at working around our business needs and were also very friendly and helpful. My thanks to them

John

Acorn Maintenance Engineering

Hi Costas,
I would like to thank Alex for his work over the past couple of days. I have received numerous calls from him informing/updating me on current call outs that you are dealing with for us.
Yesterday evening Alex was extremely helpful in making sure your technicians re-attended to Chancery Lane, for a job which was finally completed this morning. Alex has also kept me up to date on a few other call outs, letting me know all the details and when a job has been completed/when further works are necessary.
This has allowed me to keep our clients and contracts managers very well informed.
Please pass on my appreciation, and I look forward to receiving more of this fantastic standard of service!

Tom Errington
Helpdesk Co-ordinator
Acorn Maintenance Engineering

42a Hampstead High Street - Residential

Hi Paul,
Just had Kaz from 42a Hampstead high street, please pass on her comments to Christos, she is very pleased with the works he has carried out and sends her thanks

Zoey Hayes

Globe Facilities - Arbor Hill House, 39 Windsor Road   

Sven

Many thanks indeed!

I am VERY impressed with how you responded to our call-out and delighted with the subsequent outcome!

Many thanks to your operative who was on site. He deserves full credit too.

Best regards

Jason Cinamon MBIFM 
Associate Director

Frogmore - 183 Old Street Service Road

Sven

Naturally given your exemplary performance at Old Street should anything electrically biased come up in the future I will be sure to get in touch.

Thanks again for all your assistance - it really is refreshing to deal with honest good people such  as yourselves. All the best,

Simon Casey

FROGMORE

Westside Crescent

Thanks Alex,

First glance - an excellent report and not the sort most electricians would be able to do.  I will give it the attention it deserves over the coming weekend and get back.

      
Bill Woods

Bedford House 21a John Street Comments About our Site Engineer Hassan

 I write into your office today with some feedback regarding one of your lighting engineers who attends Bedford House each Monday morning to carry out a fire alarm test and our lighting maintenance. I have found Hassan to always be punctual never being late once, he is always very polite and extremely helpful. Hassan is very well organized and has any replacement parts needed for lighting units within a week, even going as far to assist me making space available to store replacement parts here on site. I have also noticed that Hassan is very up to date with current lighting technology and he also studies the future of lighting 'LED's'. I would like to add that I find Hassan to be a real benefit to your company he is always thinking of Polyteck's company profile and how it can be made  t o reflect better in the eye's of us the customers. So I wish him every success in the future and hope that Polyteck as a company can be adaptive so as to ensure the future of one of your companies brightest employees.

Yours Ever

Matthew Fowler.

39 Cornhill

Dear Sven,
Firstly to thank you and Iliya for your magnificent attendance at 39 Cornhill.

John Spicer
Associate/ Management Department
MERJS Chartered Surveyors

Kingsway Mansions

Dear Alex,

Your engineer came today and I just wanted to say what a great professional he was/is.

Yours,

Christopher Clarke

36 Dover Street

Hi Costas,

Thank you for this. I haven't seen it yet, but the building manager has said it looks really good, so if you could pass our thanks onto your Dad.

Kind Regards

Sarah Beckett

Helix Properties

Holborn Community Association

Hi Paul / CostasJust wanted to let you know how great the guys have been in getting the job done and in working through the hiccups. I know there are a few snagging things but we’re really pleased with what’s been done. And Paul – thanks for all your work in coordinating this – good job! Many thanks Catherine 

Catherine Menist

Bedford House Manager

Recommendations for Costas Polycarpou:

Nicholas Charles of Grow Fast Properties Ltd:

I have known Costas for many years and consider him a great friend as well as a professional colleague. I have worked with him on numerous property projects and I have always found him to be professional, extremely competent, reliable and focused on getting the job done properly. His integrity is unquestionable and along with his company Polyteck always produces above my expectations. He has also built some fantastic contacts within the property market and I constantly utilise his advice and expertise.

Costas is dedicated to success and is a pleasure to work with. On all property maintenance issues I cannot recommend him and Polyteck enough

Graham Errington of Acorn:

I have found Costas to be dedicated and professional. He combines excellent commercial awareness with an understanding of people and uses this to give straightforward advice. He cares about the work he does and always operates to the highest integrity. Costas and I have worked on a number of projects together. Not only have the results he has achieved been first class, but I can honestly say he is a pleasure to work with; he is sharp, personable and a genuinely interesting character.