Polyteck Facilities Management

Choosing the right partner to manage and maintain your social housing stock, public buildings and the surrounding neighbourhood is essential. Your needs are right at the heart of our service delivery which means you and your tenants are always put first.

What this means to you:

• Customer integration - we will bring the right people, systems and organisational culture to ensure we achieve your vision and deliver an industry leading partnership. Our aim is to build long-term relationships with our customers based upon mutual trust and open communication.

• Efficiency - we understand your need for budget certainty and better value. We will maximise productivity by providing you with an integrated range of services, delivered by a multi-skilled workforce and managed by PMS, our in-house asset management system.

• Customer experience - our vast experience of working in occupied premises enables us to streamline processes and make them as efficient as possible to ensure a positive customer experience.

• A better community - our aim is to build a lasting legacy in every community we work. We endeavour to employ and train local people and use local businesses and suppliers where possible. We also actively support projects and initiatives to improve local areas.

You can benefit from a comprehensive range of services:

• Planned maintenance
• Response maintenance
• Gas and electrical compliance
• Void management
• Recycling and waste management
• Estate cleaning
• Low carbon
• Stock condition monitoring
• Electrical

Safer homes

Polyteck FM has developed a unique house health check, which allows us to carry out a mini condition survey on properties, assessing what could be a potential fault tomorrow and fixing it today. This enhances the efficiency of your servicing programme, as well as bringing benefits to your tenants by taking a comprehensive approach to safer houses.

If you need checks on the following:

• Gas appliances
• Electrics
• Solid fuel appliances
• Water services
• Fire, smoke and carbon monoxide detectors
• Gas safe
• Water services
• Windows, locks and more

Our services are based on operatives qualified gas and electrical engineers are trained to carry out other safety and maintenance checks whilst in a tenants' house. We also ensure efficiency by consulting with tenants to improve first time access, and having real time information that ensures safety certificates do not expire.

Public Sector Buildings

Our aim is to provide better public facilities where people want to live, work and stay to help our customers achieve the required housing standards by delivering excellent maintenance and repairs programmes.

Services include:

• Installing new kitchens and bathrooms
• Energy-efficient central heating
• Replacing windows and doors
• Electrical rewiring
• Insulation
• External repairs
• Specialist technical repairs
• Voids
• Roof repairs and installation
• Compliance